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ER+ Emergency Services
 

You do not plan to visit the emergency department. It just happens, and usually when you least expect it. At Gateway Regional Medical Center, we practice a philosophy of emergency care called ER+, which helps further our goal that you will receive quality medical care as quickly and professionally as possible.

Our Commitment to You and Your Entire Family:


  • Extensive renovation beginning Summer, 2003
  • More than doubling the space of Emergency Services, increasing exam rooms from six to 17. This increased space will reduce wait times, improve customer service
  • Adding life saving equipment, modern facilities
  • Doubling the size of the waiting area, including all new furniture

Your Satisfaction is Our Priority

Gateway Regional Medical Center is committed to providing top quality customer service. Already customer satisfaction scores in Emergency Services are on the rise - climbing more than 40 points during 2002.


Top Quality Staff

  • 100% ACLS Certified Nursing staff
  • A commitment to the community - nurses have worked at the Medical Center, on the average, for more than 13 years; experience that counts when you or your family member need emergency care.




The ER+ Goal

The ER+ goal is for you to have access 24-hours-a-day, seven-days-a-week, to qualified physicians who take the time to listen to what you have to say. You will be greeted warmly by nurses who are truly compassionate and a registration staff that understands that people come before paperwork.

Our team of trained physicians, nurses and technicians are able to provide fast, quality care. They will listen to you, examine you carefully and prescribe a treatment plan that you will understand and believe in.

At our emergency department, ER+ represents a commitment to providing quality service by meeting the needs of our patients and their families with courtesy and respect. Your emergency experience at ER+ should be one of care, concern and attention to your emotional and physical needs. It is our goal not only to meet our patients’ needs, but to exceed the expectations of the people in the community we serve.

 
  Gateway Regional Medical Center
2100 Madison Avenue
Granite City, IL 62040
(618)798-3000
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