The Registration Clerk in Admitting or Emergency Services will request information regarding your insurance/healthcare coverage plan. Some plans have requirements such as pre-certification prior to seeking healthcare or indicate the providers you may use. Review of your healthcare plan can help avoid possible reduced or denied benefits.
The Business Office can answer your questions you may have regarding billing; insurance cards, Medicare, pre-certification, medical necessity, denials & appeals and financial aid. You can also call the Business Office to request copies of bills or itemized bills. Call 618-798-3750 or Contact Us. A representative will be happy to answer your questions or discuss your account.